YOUR PRIVACY
How we protect your medical data
Your medical information is personal. This page explains, in plain language, how Hope Fertility & IVF Centre uses and protects it.
Information we keep
Your health record may include contact details, medical history, test results, treatment plans, prescriptions, consent forms, appointment notes, and billing records.
Why we use it
We use this information to assess your needs, provide and coordinate care, explain treatment options, maintain clinical records, arrange follow-up, and meet our professional and legal responsibilities.
Who can access it
Only team members involved in your care, or those who need the information to support clinic operations, may access your record. We share information outside the clinic only with your consent, when needed for your treatment, or when required by law.
How we protect it
We keep records confidential and use safeguards intended to prevent unauthorised access, loss, or misuse. No system can guarantee absolute security, but protecting your information is part of every team member's responsibility.
Your choices
You can ask questions about your record, request corrections to inaccurate information, and tell us your communication preferences. Speak with our team if you want to understand how your information is being used or shared.
Contact us
For questions about your medical information, contact Hope Fertility & IVF Centre at hopefertility.info@gmail.com or speak with our team during your visit.